Terms of Service

Last updated: February 2025

Welcome to GiftHaven. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making any purchase.

1. Acceptance of Terms

By using GiftHaven ("the Service"), you agree to these Terms of Service, our Privacy Policy, and our Refund Policy. If you do not agree, please do not use the Service.

2. Description of Service

GiftHaven is an online marketplace that facilitates the sale of digital gift cards, game credits, and subscription codes. We act as a platform connecting buyers with digital product sellers. All products sold are digital and delivered electronically.

3. Account Registration

• You may browse and purchase without creating an account.
• If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
• You must provide accurate, current, and complete information.
• You must be at least 18 years old or have parental consent to use the Service.

4. Purchases & Payments

• All prices are listed in US Dollars (USD) unless otherwise stated.
• Prices are subject to change without notice.
• Payment must be completed before digital codes are delivered.
• We accept major credit cards, PayPal, and select cryptocurrencies.
• All transactions are final upon successful payment processing, subject to our Refund Policy.

5. Digital Delivery

• Digital codes are delivered via email to the address provided during checkout.
• Delivery typically occurs within seconds of payment confirmation.
• You are responsible for ensuring the email address provided is correct.
• Once a code is revealed or delivered, the sale is considered final.

6. Prohibited Uses

You agree not to use the Service for:

• Any unlawful purpose or to violate any laws or regulations.
• Fraudulent transactions or chargebacks without first contacting our support team.
• Reselling purchased codes for profit without authorization.
• Attempting to exploit, hack, or interfere with the Service's security.
• Creating multiple accounts to abuse promotional offers.
• Harassing, threatening, or abusing our support staff.

7. Intellectual Property

All content on GiftHaven, including logos, text, graphics, and software, is the property of GiftHaven or its licensors and is protected by intellectual property laws. Brand names and logos of gift cards sold on our platform belong to their respective owners.

8. Limitation of Liability

GiftHaven is not liable for:

• Issues with third-party platforms where codes are redeemed.
• Losses due to incorrect email addresses or recipient information provided by you.
• Service interruptions beyond our reasonable control.
• Indirect, incidental, or consequential damages arising from use of the Service.

9. Account Termination

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or abused our services. We may also close accounts that remain inactive for extended periods.

10. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with applicable laws. You agree to waive any right to participate in class-action lawsuits.

11. Changes to Terms

We may update these Terms from time to time. Changes become effective upon posting to this page. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms. We will make reasonable efforts to notify users of significant changes.

12. Contact

If you have questions about these Terms, please contact us.